Cara Uxy
map-marker Indianapolis, Indiana

No one answer me

I would like to know where to send my international credentials coming from Lebanon. Do I send it to you? Do I send it to me or do I send it to the department of education in New Jersey?
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Arianna Flb
map-marker West Sacramento, California

It is really hard to have questions answers. The forms are outdated in their options.

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I had missed many opportunities because IERF does not include copies of the original language of the transcripts with their evaluations. All Universities I contacted said that it's common for NACES organizations to send both transcripts evaluation and copy of original transcripts to them. As a result I couldn't enroll because I have to send all paperwork again.
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User's recommendation: Do not use IERF

Afsoon A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Van Nuys, California

USC PA program need additional documents

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Hello, I was accepted to the PA program at keck school of Medicine USC; they required a copy of my transcripts; they said IERF just provided the evaluated degree on CASPA, and they need IERF to send the copy of the transcript to uscpa@***.edu as well. Please advice. Sincerely, Afsoon Adl Gostar.
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Izabell Eid
map-marker Herriman, Utah

Automatic email that do not solve my problem

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IERF is becoming a great disappointment. They just keep sending emails and no longer offer humans to talk to you over the phone. Im looking for another institution, after using their services for more than a decade.
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User's recommendation: Really frustrating

Niberky P

Bad customer service

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A year ago I did my transcript with this company, and Now I want them to send my report by email to other institutions, and they say I need to ask for a new report when in their website says the report will be hold for 2 years. They told me that they can make copies of my documents because they were made to be sent to BYU, and they have a specific format, but my report was also sent to UVU, so I do not understand what are they talking about. have an specific format
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Preferred solution: Deliver product or service ordered

Pagag M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Loss of $145

IERF - Loss of $145
IERF - Loss of $145 - Image 2
IERF - Loss of $145 - Image 3
Please this is not a subjective view, this is what happened to me a few months ago! After paying them for a service, they stopped communicating with me. Sent several emails but to no avail. Still, no response as I am writing this post with pain several months later. Guys this is real. If I had seen this site or reviews about IERF earlier, I won't be in this situation. Kindly avoid this company. They are SCAMMERS
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Loss:
$145
Cons:
  • Disaster

Preferred solution: I just don't want anything to do with them again

User's recommendation: Flee from the devils in IERF

tess a

Absolute the worst

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Honestly this company should be shut down!!!!! what a money scam. Seriously I know I am venting but I have never had a slower response and people that are so uneducated. They made my university resend my documents because I pre wrote the envelope with their address. Never answered a phone call once, and literally have the most ridiculous automatic replies to an emails!
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Reason of review:
Poor customer service

Preferred solution: Full refund

tess a

Never ever start with this company

Honestly this is the biggest joke of a company. Seriously choose anyone else. All I am doing is reviewing my education. Simple I live in Canada we actually write the same nursing exam. They have made me pay over 800$ for literally nothing. Send things to them a million times endless month and nothing. They actually wanted me to pay 30$ dollars so they could print my syllabi that was emailed to them from my institution that was 125 pages! what a joke are they making a bound book. Who is going to read that. Literally they didn't even open an envelop that was mailed to them from the university because it didn't have the university logo on it even though the administrative staff and vouched for it being sent by them!
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Silver Spring, Maryland

SCAM!!

Stay away!Worst company ever.
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1 comment
Joenathan Qbu

Hello, If you would like to provide us with your file number (please send it to support@ierf.org) along with your name, and your grievance we would like the opportunity to review your case. Kind Regards, The IERF Team

SUNEETHA A

TERRIBLE AGENCY , PLEASE STAY AWAY

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TERRIBLE AGENCY , PLEASE STAY AWAY. If I can give 0 stars I would do that. They are extremely unprofessional , impossible to reach them by phone . Shady practices, unfortunately they were in my company recommended list ( My agency is in the process of validating them). I got my foreign degree evaluated through them three years back when I joined the agency. ( it was tough task back then also) , I'd requested them a duplicate copy only to be informed after couple of days that they have to restart the whole process after two years.( Imagine that !!) . Im in process of checking this with department of education and justice department.
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Loss:
$300
Reason of review:
Poor customer service

Preferred solution: GET DUPLICATE COPIES

Jamahl Hrt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Culver City, California

Stay away

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WORST AND MOST INEFFICIENT GROUP OF PEOPLE IN ON PLACE, NEVER ANSWER THE PHONE CALLS, THEY REPLY WHEN THEY FEEL LIKE, WANT TO CHARGE YOU FOR EVERYTHING EVEN IS YOU SENT IT, KEEPS ASKING FOR MORE STUPID DOCUMENTATION IN ORDER TO DELAY THE PROCESS AND CHARGE YOU MORE MONEY. I DONT KNOW HOW THEY CAN KEEP BUSINESS WITH SUCH AND INEFFICIENT AND POOR QUALITY OF SERVICE. STAY AWAY FROM THIS SCAMMERS IF YOU ARE LOOKING TO HAVE ANY KIND OF THIS SERVICES PLEASE LOOK SOMEWHERE ELSE UNLESS YOU WANT TO HAVE AN ENDLESS HEADACHE. THIS PEOPLE NEED TO UNDERSTAND THE NUMBER ONE RULE IN BUSINESS.... COMMUNICATION AND RESPECT FOR THE CLIENT.
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Loss:
$5000
Reason of review:
Poor customer service
Anonymous

Ierf Customer Care Review

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They are the worst agency to use for translation of school documents . They lie to customers . My school have sent official transcript to them over and over and they deny receiving them. I apply since December 2016 until now I can t get any body to talk to about my situation. They are scamming people pls stay away from them.
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Reason of review:
Poor customer service
Geroge Kvz
map-marker Culver City, California

Best scammers ever!

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I wish I had read this page before going there to let them do the evaluation, because the college I wanted to get into told me they only did business with them. According to them; My college diploma (from the Netherlands) was nothing more than a senior high school diploma...it is a bachelor level degree, 4 years of college.

I paid a lot of money...way too much... it took them over 3 months to get this result? Never ever go there! they rip you off !!

They are also rude, dont pick up the phone or answer your email...

Bad bad people! Wished I had never ever heard of them, would have gone to WES!

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Loss:
$355
Cons:
  • Evaluation outcome price and quality even tore up my diploma
Reason of review:
Bad quality

Preferred solution: Full refund

2 comments
Guest

I had the same thing said about my diploma from the Netherlands. Unacceptable!!

Geroge Kvz
reply icon Replying to comment of Guest-1301022

have you read the article minister Jet Bussemaker wrote about Dutch diploma's and the American educational system...have a look at ministerie van onderwijs en cultuur website!

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Kaleah Vwe

The stupid group I've ever seen

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I have the same problem with everybody here. I lost my money, my time and even my chance to the school that I applied.

They took my money even they did nothing. After I request my documents back, they also threaten me that I will lost my documents if I do not pay more 20 $ for them. They are greedy dirty. Curse come home to road, they will get the result what they did.

I hope everybody can go there and tell the truth about this them.

I want they will be closed forever. So , there are two places where I found that everybody can go and complaint to shut down this stupid organization : https://sanjose.app.bbb.org/complaint/new/1300**** https://www.ftccomplaintassistant.gov/Summary#crnt

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Loss:
$220
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous
map-marker Los Angeles, California

Wish this company can be closed

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I wish this awful company can be closed forever. The only thing they care about is money.

They require customers to send important documents including original diploma etc, but won't return them unless customer pay a very expensive mailing fee. Their processing time is extremely long. They claimed that the regular processing time is 15 days, but you'll have to wait more than 1 month to hear anything from them. If you are in a rush, you must pay much more money (twice the price).

I assume they share a part of the fee from the students with the university (like USC). This is so unfair.

I have used WES before and the experience is way better. Unfortunately USC does not accept WES so I have to have this awful experience.

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Cons:
  • Robotic rigid processing
Reason of review:
Poor customer service
Andromeda Bwh
map-marker Chicago, Illinois

Lost my mail because of their mistake

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This company does not care about their customers. Until this day, I did not receive my documents and they blame it on me because I did not choose an expensive mailing. The address that I provided is correct. I asked the USPS and they said if the mailing address is correct then I should receive it. I think the person who prepared the mail made a typo and this is why I did not receive it. The IERF do not provide tracking number because they do not want to take responsibility of what they are doing. It is my mistake that I went with the IERF. I should take another organization that at least care about the documents of their costumers. I wasted my money and documents, but it is a lesson for me to check the rating of the company before making business with it.
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Loss:
$205
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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